Hospitality: An Introduction, Paperback

Hospitality: An Introduction introduces the concept of hospitality to the readers and presents hospitality as a service industry. It demonstrates travel and tourism as an impeccable part of the hospitality business and discusses the operational development of the hotel and lodging industry. Also discussed in the book is the food service industry and the role of technology in hospitality. The book gives much information on the aspect of leisure and recreation in hospitality and details the various trends and future aspects of the industry.

Ann is a Hospitality and Tourism Specialist with more than 35 years of experience in international hotel management including multi-site operations. She has worked in Australia, the Channel Islands and the United Kingdom and holds a Master of Business Administration awarded from the University of South Australia.